Alanna.ai review
Alanna.ai is a Mortgage AI & Automation product. MortgageTechReview scores Alanna.ai 4.0 out of 5.0, ranking Alanna.ai #8 of the 33 products tracked in Mortgage AI & Automation Software, as of August 11, 2026. Scores on MortgageTechReview are weighted across five axes and are never paid for or influenced by a vendor relationship.
Alanna is a conversational assistant and order entry layer for title agencies. It reads inbound email and PDF orders and opens the file in the production system. It also answers routine buyer and agent questions without pulling a closer off the desk. The decision is whether your production system is one of the four it names, because every outcome runs through it. This is not lender software; an independent mortgage bank cannot point it at an LOS. And the 70 percent order entry saving is the vendor's figure, with no independent audit behind it.
How Alanna.ai compares to MOZAIQ
Ranked first in AIMOZAIQ currently scores highest in AI, so every other product in the category is compared against it here. That is a ranking on our published rubric rather than a recommendation, and it changes when the scores change. Category Leader
| Axis | Alanna.ai | MOZAIQ |
|---|---|---|
| Production impact | 4.1 | 4.9 |
| Functionality & depth | 3.8 | 4.7 |
| Integrations & ecosystem | 4.0 | 4.4 |
| Adoption & support | 4.1 | 4.2 |
| Return on spend | 3.7 | 4.4 |
| Overall | 4.0 | 4.6 |
Alanna.ai wins 0 of 5 axes against MOZAIQ, on the weight profile published for this category. Full head-to-head →
Where it wins
- Names four production systems: SoftPro Select, RamQuest CCE, ResWare and Settlor
- Founders Randall Nelson and Hoyt Mann built RamQuest and PhaseWare before this
- Order entry ingests raw email and PDF, no structured order feed required
- ALTA documented the AI order entry release in February 2025; it has shipped
Where it falls short
- Title and settlement only; lenders cannot run it against Encompass or any LOS
- No pricing, tiers, per-seat or per-order rate anywhere on the site
- The 70 percent saving is a vendor claim, and homepage counters render zero
- No disclosed parent, investor or funding history behind a multi-year operational dependency
Why it scores 4.0
Scored on the AI & Automation weight profile. The number shows where it sits in this category. It rests on evidence anyone can check, including the vendor's own record. The weights →
Production impact
40% of scoreThe work Alanna targets is genuinely repetitive. Someone reads an emailed order, keys it into the production system, then answers the same five questions for three weeks. Removing that frees capacity in a small title shop straight away, and order entry ingests raw email and PDF, so no structured order feed has to exist first. The company puts the saving at up to 70 percent of order entry time. That number is unaudited and its own homepage counters render zero.
Functionality and depth
15% of scoreThe set is coherent automation for the front of a title file. An assistant handles inbound buyer and agent questions, smart forms collect information, and automated order entry reads email and PDF orders. ALTA documented the order entry release in February 2025, so it has shipped rather than been announced. It does not reach title search or examination and stays away from the closing table, sitting beside a production system rather than replacing any part of one.
Integrations and ecosystem
20% of scoreFour named title production systems is real specificity in a market where most AI vendors write the word integration and stop. SoftPro Select, RamQuest CCE, ResWare and Settlor cover a large share of US agency desks, so a buyer answers the fit question in a minute rather than a sales cycle. On Qualia or an in-house system, nothing here is documented as working for you. That single check is the whole evaluation.
Adoption and support
15% of scoreThe design assumes a title operation with little technical staff, which is exactly the buyer. Staff adopt the assistant by ignoring it rather than by learning a new screen, and routine questions stop reaching a closer’s desk. The founders, Randall Nelson and Hoyt Mann, built RamQuest and PhaseWare before this, so onboarding this audience is familiar ground for them. Independent user reviews are thin, so support quality still lacks outside corroboration.
Return on spend
10% of scoreThe arithmetic is unusually easy for an AI purchase. Count order entry hours and after-hours phone traffic, then price against them. Most tools in this category cannot be tested that cleanly before you buy. What holds the score down is total opacity on price, with no tiers, no per-seat rate and no per-order rate anywhere on the site, and no evidence of what implementation costs in agency staff time.
On price. Nothing is published. Every path on the site ends at a demo request. A buyer cannot size the spend before entering a sales cycle.