Silverwork Solutions review
Silverwork Solutions is a Mortgage AI & Automation product. MortgageTechReview scores Silverwork Solutions 3.3 out of 5.0, ranking Silverwork Solutions #15 of the 33 products tracked in Mortgage AI & Automation Software, as of August 11, 2026. Scores on MortgageTechReview are weighted across five axes and are never paid for or influenced by a vendor relationship.
Silverwork sells named bots rather than a platform, each mapped to a job a person does now. The roster runs from a loan officer assistant and lock desk bot through disclosure, redisclosure, QA/QC and closing bots. Michael Kaysen founded it in 2017. It targets lenders who want cost per loan down without cutting the fulfillment staff who produce the loans. The deciding question is whether your bottleneck sits on a desk Silverwork has built for. Its integration list is dense on pricing and verification yet never names an LOS, where bots must work.
How Silverwork Solutions compares to MOZAIQ
Ranked first in AIMOZAIQ currently scores highest in AI, so every other product in the category is compared against it here. That is a ranking on our published rubric rather than a recommendation, and it changes when the scores change. Category Leader
| Axis | Silverwork Solutions | MOZAIQ |
|---|---|---|
| Production impact | 3.3 | 4.9 |
| Functionality & depth | 3.5 | 4.7 |
| Integrations & ecosystem | 3.3 | 4.4 |
| Adoption & support | 3.2 | 4.2 |
| Return on spend | 3.3 | 4.4 |
| Overall | 3.3 | 4.6 |
Silverwork Solutions wins 0 of 5 axes against MOZAIQ, on the weight profile published for this category. Full head-to-head →
Where it wins
- Unusually specific integration list: Optimal Blue, Polly, MGIC, Radian, Finicity, Plaid, Truv, Argyle
- Bots scope to recognisable desks; buy the redisclosure bot without a platform
- Revolution Mortgage is named publicly as a production deployment
- Bots work behind existing screens, so front-line adoption cost stays low
Where it falls short
- No LOS named anywhere in the published integration list, Encompass included
- No cycle-time or cost-per-loan metrics published for any client
- Bot-by-bot scope means several separate implementations to cover the chain
- Nothing disclosed on pricing or contract length
Why it scores 3.3
Scored on the AI & Automation weight profile. The number shows where it sits in this category. It rests on evidence anyone can check, including the vendor's own record. The weights →
Production impact
40% of scoreThe bots target desks where work repeats and the clock matters. That means disclosure turn times, redisclosure after a change of circumstance, lock desk exceptions and closing package assembly. Automating those removes queue time rather than thinking time, which is where cycle days go. Silverwork publishes no cycle-time or cost-per-loan result for any client. Size the impact in your own pilot, not from a case study.
Functionality and depth
15% of scoreEight named bots cover a decent stretch of loan manufacturing. The line runs from a loan officer assistant at the front to QA/QC and closing at the back. Each bot is narrow by design. That is a strength when you buy the one that fits, a weakness when you need the whole chain. No orchestration layer above the bots is described publicly. A lender running several coordinates them through the LOS, not through Silverwork.
Integrations and ecosystem
20% of scoreThe published list is specific in a way most vendors avoid. Pricing coverage names Optimal Blue, Polly, LenderPrice, EPPS and Mortech. Six mortgage insurers are listed, along with four fee engines and eight income verification providers. What it never names is the system of record. Automation that reads and writes loan data needs the LOS, and the integration page lists point-of-sale platforms under that heading. That gap gets closed in diligence, by the buyer.
Adoption and support
15% of scoreThe bots work behind existing screens and are framed as personas that slot into the team. Change management for processors and closers stays light. The trade is limited visibility into what a bot did and why when something breaks. Silverwork has run since 2017 under its founder, longer than most automation vendors selling into mortgage.
Return on spend
10% of scoreWhere a desk is fully loaded, the case is simple. Take hours out of redisclosure or initial CD preparation and the arithmetic works. It gets harder when you need several bots. Each is a separate scope with its own configuration and testing cycle. With no pricing signal, none of this models before a sales process.
On price. Nothing is published. No tiers, no per-loan rate, no minimum volume, no implementation fee. Expect a quote shaped by which bots you take and how much configuration your process demands. Press early on whether the price is per bot or per platform.
